Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will open. It offers comprehensive information about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of instructional video clips clarifying how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, check out our comprehensive FAQ section, which includes questions asked by actual clients and offers real solutions. We constantly update our Frequently Asked Questions database with new questions & answers in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of client support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you open will be answered within one hour (the average response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.