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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A popup will open. It includes thorough information about all the actions that you can carry out on the given page. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich range of educational videos demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by actual people and offers real solutions. We regulary update our FAQ section with new entries in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our fantastic team of tech support engineers available 24x7 and ready to assist you with any question. Each trouble ticket you send will be responded to within 60 minutes (the average support ticket response time being about 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250627

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com